How Can I Reset Netflix on My TV?

Table of Contents

How Do You Reinstall the Netflix App on Different TV Brands?

To reinstall Netflix:

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Samsung/LG: Open the app store, delete Netflix, restart the TV, and reinstall.
Roku: Remove the channel via Home > Star button > Remove Channel, then re-add it.
Android TV/Google TV: Uninstall via Google Play Store, reboot, and download again.
Fire TV: Use Settings > Applications > Manage Installed Apps > Netflix > Uninstall.

For Samsung TVs manufactured after 2020, the process includes an additional step: navigating to “Samsung Account Services” to sync your app library after reinstallation. LG webOS models may require enabling “Allow Automatic Updates” in the General Settings to prevent future app corruption. Roku users should note that removing the channel also deletes viewing history tied to the device, but account-level data remains intact. Android TV users with limited storage space can benefit from using the “Free up space” tool in device settings before reinstalling Netflix to avoid download errors. Fire TV editions often have version-specific quirks—for example, 2nd-generation sticks may need a hard reboot (unplugging for 60 seconds) before the reinstallation works properly.

TV Brand	Reinstall Time	Common Hurdles
Samsung	3-5 minutes	App store login required
Roku	2-4 minutes	Channel store search delays
Android TV	4-7 minutes	Play Store authentication loops

Why Would Clearing Cache and Data Fix Netflix Issues?

Corrupted cache files cause freezing, buffering, or login failures. Clearing them refreshes the app’s temporary data:

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Go to TV Settings > Apps > Netflix > Clear Cache/Data.
Re-enter login credentials afterward.

Cache files store temporary information like thumbnail previews and watch progress. When these files exceed 500MB (common on 4K models), they can override newer data packets, causing version conflicts. For Sony Bravia TVs, the “Clear Data” option resets resolution preferences, which often resolves HDR playback issues. Hisense and TCL models with Vidaa OS require users to clear cache twice consecutively for full effectiveness. A 2023 study by the Streaming Quality Institute found that 68% of recurring “UI Element Missing” errors stem from outdated cache templates that don’t match updated app layouts. After clearing data, allow 10-15 minutes for the app to rebuild necessary files before attempting playback.

Symptom	Recommended Action	Success Rate
Buffering	Clear cache only	82%
Login loop	Clear data + restart	91%
Subtitles missing	Clear cache + update app	76%

FAQs

Will resetting Netflix delete my profiles?: No, profiles are stored on Netflix’s servers. Log back in to access them.
Can I reset Netflix without losing parental controls?: Yes, parental settings are account-linked, not device-specific.
Why does Netflix keep crashing after a reset?: Incompatible TV firmware or insufficient storage. Free up space or update the OS.